Our Commitment to you
Call us Today on 01138 300926 to Arrange a Free Care Assessment
Assured Quality Care are a family owned and operated home care provider specialising in providing safe, compassionate, reliable and high-quality care in the home. We are proud to help people within South Leeds, Morley, Dewsbury, Batley and Wakefield to live at home independently. We do this with a family culture and a dedicated local care team who are proud of the difference they make every day.
Quality home care services you can trust
At Assured Quality Care, we are committed to providing the best level of care and support to all of our clients. We work with them to develop their own personal care and support plan to enable them, as far as possible, to retain their independence, and to always retain their dignity. We continually strive to achieve the highest standards through the quality of our local care team and their commitment and dedication to delivering care, support and companionship to all those whom they work with.
We ensure that we work to the industry’s codes of practice and our own stringent policies and procedures, creating a safe and caring environment to all Assured Quality Care clients. Our determination for continual improvement means that you can be sure that with Assured Quality Care, your needs will be catered for in a caring and sensitive manner, ensuring you retain your dignity and independence within your own home.
Quality home care
We pride ourselves on being able to provide an exemplary home care service, placing the client at the heart of everything we do. To ensure that we maintain our quality standards, we undergo regular internal audits. As part of our quality monitoring process, we regularly obtain feedback from our client, and their loved ones, asking them if they are happy with the service we are providing them.
We hold client forums where we welcome both clients and their family to get involved in our policy decision making process, and to suggest improvements where they may see it is necessary.
Localised, reliable home care
We have a local, community based focus and specialise in the delivery of care within the South Leeds, Morley, Dewsbury, Batley and Wakefield areas. This allows us to provide a reliable, flexible and high-quality care service through our local care team.
Home care regulators
Assured Quality Care is registered with, and regulated by, the Care Quality Commission (CQC) in England. You can learn more about home care regulatory bodies at www.cqc.org.uk.
Our working ethos
We continually develop and improve the care services we offer, the solutions we deliver and the support we give to our local care team and all those within the Assured Quality Care family.
Our ethics and values are to:
- provide the highest quality care and support to all
- show absolute compassion to all of our customers and colleagues
- offer all staff the opportunity to excel and achieve
- act with complete integrity and honesty at all times
- identify and support opportunities for improvement
To find out more about how we can help you, or someone you know, to get the best out of life, please contact us on 01138 300926.
As an employer, and as a service provider, Assured Quality Care treats everybody equally.
Our local care team cover South Leeds, Morley, Dewsbury, Batley and Wakefield. We offer a localised, reliable and quality home care service within these areas.