Our Commitment to you

Localised, reliable home care

We have a local, community based focus and specialise in the delivery of care within the South Leeds, Morley, Dewsbury, Batley and Wakefield areas. This allows us to provide a reliable, flexible and high-quality care service through our local care team.

Quality home care services you can trust

At Assured Quality Care, we are committed to providing the best level of support to all of our clients. We work with them to develop their own personal support plan to enable them, as far as possible, to retain their independence, and to always retain their dignity. We continually strive to achieve the highest standards through the quality of our staff and their commitment and dedication to delivering care, support and companionship to all those whom they work with.

We ensure that we work to the industry’s codes of practice and our own stringent policies and procedures, creating a safe and caring environment to all Assured Quality Care customers. Our determination for continual improvement means that you can be sure that with Assured Quality Care, your needs will be catered for in a caring and sensitive manner, ensuring you retain your dignity and independence within your own home.

Quality home care

We pride ourselves on being able to provide an exemplary home care service, placing the client at the heart of everything we do. To ensure that we maintain our quality standards, we undergo regular internal audits. As part of our quality monitoring process, we regularly obtain feedback from our clients, asking them if they are happy with the service we are providing them.

We hold client forums where we welcome both customers and their family to get involved in our policy decision making process, and to suggest improvements where they may see it is necessary.

Home care regulators

Assured Quality Care is registered with, and regulated by, the Care Quality Commission (CQC) in England. You can learn more about home care regulatory bodies at www.cqc.org.uk.

Our working ethos

We continually develop and improve the services we offer, the solutions we deliver and the support we give to our local carers and all those within the Assured Quality Care family.

Our ethics and values are to:

  • provide the highest quality care and support to all
  • show absolute compassion to all of our customers and colleagues
  • offer all staff the opportunity to excel and achieve
  • act with complete integrity and honesty at all times
  • identify and support opportunities for improvement

To find out more about how we can help you, or someone you know to get the best out of life, please contact us on 01138 300926.

As an employer, and as a service provider, Assured Quality Care treats everybody equally.

Our local care team cover South Leeds, Morley, Dewsbury, Batley and Wakefield. We offer a localised, reliable and quality home care service within these areas.